“You Are a Customer, Not Just a Ratepayer,” Buffalo Business First, September 2021
The electric service that each of us receives today is undergoing an immense and unprecedented transformation. It started well before New York State’s recently enacted 2019 Climate Leadership and Community Protection Act (CLCPA), and it will continue for the next several decades as the electric system is modernized into a distributed, decarbonized and digitized web of small- and large-scale resources sharing bi-directional power on advanced infrastructure and communications systems.
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